Or why talking about ‘first’ always implicates levels and a ‘second’ as a lesser place The reason for this short note is a blog, guess a couple of days, maybe a week ago, on LinkedIn stating, in bold letters, one has to put the customer first. At that very moment I could not react nor comment and the post vanished into the Blog Forest. But never mind... I believe in the importance and the relevance of Customer Centricity. In my daily work I try to be as CC as possible and I r